Practical guide

Concurrent requests and monthly limits solve different problems

Last materially reviewed 2026-09-19

Quick answerConcurrent limits control work in progress; monthly limits control the volume allowed within a period.
What to know

Count the right thing

ManyRequests documents separate limits for active tasks and requests per month. Those controls are not interchangeable. A service allowing one active request can still receive several requests over the month. A monthly allowance does not mean all included work can run simultaneously. Put both definitions beside the offer so the customer knows whether they are buying throughput, capacity, a volume allowance or some combination of these things.

What to know

Try an awkward combination

Imagine an illustrative plan with one active request and four monthly requests. A customer submits three briefs on Monday. The agency needs a clear answer about which starts, what is queued and when the monthly allowance is counted. Do not use those invented numbers as recommended pricing. Their purpose is to expose ambiguities before your real service goes live. Ask what happens to a rejected or incomplete brief as well.

What to know

Handle the month boundary deliberately

A request still in review when the month changes can raise two questions: whether it retains its place and whether it counts again. Your published rules should answer both. Keep the original work record visible while reconciling any allowance adjustment. Changing a date or recreating the request to make a counter work can erase useful history. Verify the current platform behavior using fictional data before relying on a particular reset interpretation.

What to know

Make exceptions visible

A temporary second production slot or a goodwill extra request should have an owner, a reason and an end point. Otherwise an exception quietly becomes the customer’s expected service. Keep the explanation understandable: what changed, for which request, and whether the next period returns to the usual arrangement. Limits are useful only if they match the way the agency actually sells and delivers its work; a configuration screen cannot replace that agreement.

Continue when useful

Next: Build a capacity budget before selling another retainer

Budget deliverable time after existing work and administration—not from every paid working hour.

Open Build a capacity budget before selling another retainer →

Sources used for this page

These records support the facts and comparisons above. Merchant-controlled records are labelled so you can separate product claims from independent evidence.

  1. ManyRequests active and monthly request limits — Merchant documentation · help.manyrequests.com · Merchant-controlled · checked 2026-09-19
  2. ManyRequests service pricing configurations — Merchant documentation · help.manyrequests.com · Merchant-controlled · checked 2026-09-19